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Engage and Moderate: Actively monitor and respond to community conversations across social media channels, forums, and chat groups to keep our community positive, inclusive, and aligned with our values.
Plan and Execute Campaigns: Collaborate with marketing and product teams to create exciting, community-centered campaigns and events that spark engagement and grow our brand’s presence.
Content Creation: Generate and share original, on-brand content to inspire, educate, and engage our audience, from social media posts to blog entries and community newsletters.
Gather Insights: Regularly track community sentiment and feedback, providing insights to the team to help shape future product features, marketing campaigns, and brand messaging.
Build Relationships: Connect with top community members, influencers, and brand advocates, building lasting relationships and amplifying their voices within the community.
Proven Experience: 2+ years of experience in community management, social media, or a related role.
Exceptional Communication Skills: Engaging, empathetic, and skilled at adjusting your tone and message to suit different audiences.
Organized and Proactive: Comfortable juggling multiple projects, staying organized, and taking the initiative to suggest improvements and new ideas.
Creative Content Creator: Experience with crafting original content (written, graphic, and/or video) and a knack for what resonates on social media.
Analytical Mindset: Familiarity with using analytics tools to gather insights and adapt strategies for growth.
Passion for Building Community: A people-first approach and genuine enthusiasm for engaging with others.
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